Wednesday, August 18, 2010
Re: Abbotsford family fury after botched grow-op bust, Mom fumes after police raid fails to unearth pot bunker
People wanting to contact the Abbotsford Police Department have another option besides calling a telephone number or using a tedious web form: send them an e-mail.
Although the Abbotsford Police Department fails to list any e-mail contacts on their Web Site, this public data is available to anyone who visits their Contact Us page, right-clicks and selects "view page source":
firstname.lastname@example.org - Constable Ian MacDonald, Public Information Officer
email@example.com - Police Recruiting
firstname.lastname@example.org - Civilian Jobs
email@example.com - Victims Services
firstname.lastname@example.org - Youth Squad
email@example.com - Junior Police Academy
firstname.lastname@example.org - Volunteer Opportunities
This information should be a simple matter of public record available on the abbypd.ca web site, but it's not. Instead, it's hidden behind a scripted fill-in-the-blanks web submission form that limits the scope and variety of "acceptable" feedback.
The Abbotsford Police Department is shortchanging the taxpayers' right to contact them on the most widely accepted communication method in the world: a simple, direct email.
We need a new law in Canada: public servants' e-mail addresses should not be hidden behind fill-in-the-blank contact forms that shoehorn expression into tiny web boxes with drop-down menus. Citizens must have access to easily found e-mail addresses on every taxpayer-funded web site.